Travel Terms & Conditions

We are Chappell Cruises and Travel, Inc. and are excited to help you with your vacation needs. Please get familiar with our Terms & Conditions.

The following terms and conditions apply to any trip booked with Chappell Cruises and Travel, Inc (hereinafter referred to as “CCT” “our” “us”).  By booking a trip with CCT you (hereinafter referred to as, “you” “your” or “traveler”) acknowledge that you (i) are 21 years of age or older, (ii) understand and accept these terms and conditions (the “Terms and Conditions”) and (iii) are entering into a contractual relationship with CCT.

Price Policy
All trip prices are as posted on the CCT website at the time of booking and may not include airfare.  Trips are priced per person, based on shared occupancy.  Single rooms may be available at an additional cost and the prices will be listed where applicable.  Prior to booking, prices are subject to change without notice.  If you are using our payment plan option, you must submit a non-refundable, non-transferable, per person deposit (equivalent to the first month’s installment payment or other amount determined by CCT in its sole discretion) at the time of booking to reserve your space.

Payment Schedule
Traveler understands and agrees to satisfy their balance in full no less than 60 days prior to the date of arrival. Should Traveler fail to submit the final payment 60 days out, a 10% late fee will be assessed each day based on the original amount.
If Traveler fails to submit payment in full by 45 days prior to the date of arrival, CCT reserves the right to cancel booking and retain 100% of funds paid.
CCT will notify Traveler in writing of the date & frequency of the scheduled payments.

Credit Card Payment/Processing
CCT uses a third-party credit card processing company to provide Traveler with a convenient way of submitting payment. Traveler agrees to update Company’s records in the event that Travelers credit/debit card/bank account is closed, expires, or is no longer active for whatever reason. Traveler may contact CCT directly to provide updated payment information: [email protected]

Declined Payment
In the event that payment is attempted by CCT and is subsequently declined, Company will provide Traveler with a courtesy email notifying Traveler of the declined payment method. If the past due payment is not paid within three (3) days of its due date, there will be a 10% late fee assessed for that interval’s payment.
If payment has not been submitted within seven (7) days of the first payment attempt, CCT will cancel the Travelers booking and & retain all paid funds.

All payment to CCT is non-refundable and non-transferrable. Due to the contractual agreements [and cancellation policy] between CCT and with the tour operator, supplier, or vendor that will not allow us to obtain any refunds. The destination hotels, transportation companies, in addition to all other providers of services, reserve the right to remove a person engaged in illegal or disorderly conduct from the tour without refund. CCT will not issue a refund as a result of a guest’s removal from a tour.

Payment Disputes
Traveler agrees to not file a payment dispute or chargeback through their bank/financial institution and to instead utilize her travel insurance in the event that she can no longer attend the planned trip.
Traveler agrees to not file a chargeback in violation of CCT’s Refund Policy. In the event that a chargeback is requested and/or processed, Traveler agrees to repay CCT for the full amount and be responsible for any fees incurred in recouping payment, including attorney’s fees.

Photo Release Consent
I hereby grant CCT (“Agency”), and their agents the absolute right and permission to use photographic portraits, pictures, digital images or videotapes of  me, or in which I may be included in whole or part, or reproductions thereof in color or otherwise for any lawful purpose whatsoever, including but not limited to use in any Agency publication or on the Agency websites, marketing platforms, and or social media sites without payment or any other consideration.

I hereby waive any right that I may have to inspect and/or approve the finished product or the copy that may be used in connection therewith, wherein my likeness appears, or the use to which it may be applied. I hereby release, discharge, and agree to indemnify and hold harmless the Agency, CCT and their agents from all claims, demands, and causes of action that I  have or may have by reason of this authorization or use of my photographic portraits, pictures, digital images or videotapes, including any liability by virtue of any blurring, distortion, alteration, optical illusion, or use in composite form, whether intentional or otherwise, that may occur or be produced in the taking of said images or videotapes, or in processing tending towards the completion of the finished product, including publication on the internet, in brochures, or any other advertisements or promotional materials.

Room Assignments
Room assignments and decisions are made by the hotel/resort personnel not by CCT. Per person rates are stipulated by the number of people in the room, not the number of beds. For customized events, trips, group tours the rate per person is the same regardless of the number of occupants. Double occupancy (2 people per room) does not mean that the room has two double beds and is subject to availability. Hotel/resort personnel staff will try to accommodate each request according to availability. Triple and Quad rooms may not be available.


I have read, understand, agree, and voluntarily sign these travel terms & conditions. On my own free act and deed; no oral representations, statements or inducements, apart from the foregoing written agreements have been made; and I acknowledge and represent that I HAVE READ THE FORGOING Travel Terms & Conditions stated by Chappell Cruises and Travel, Inc..


I have read, understand, agree, and voluntarily sign my signature to acknowledge the cancellation policy. On my own free act and deed; no oral representations, statements or inducements, apart from the foregoing written agreements have been made; and I acknowledge and represent that I HAVE READ THE FORGOING Cancellation Policy listed Chappell Cruises and Travel, Inc..