Travel Terms & Conditions

Last updated 4/19/2024 RESERVATIONS: Please visit, Chappell Cruises and Travel, Inc. at 770-257-7008, or contact us via email at [email protected]. PAYMENTS: Reservations can be made online with major credit cards or other means provided by the Chappell Cruises and Travel. REFUNDS: All payments to Chappell Cruises and Travel are non-refundable and non-transferable. This is because Chappell Cruises and Travel has contractual agreements with hotels, airlines, and other vendors that will not allow us to obtain refunds. This way, we can keep our package prices competitive and allow you to make monthly payments on your vacation. CHARGEBACKS: Before filing a dispute with your bank, call Chappell Cruises and Travel, Inc at 770-257-7008 or contact us via email at [email protected] to discuss account resolution. Filing chargebacks could result in your reservation being cancelled and may prevent future travel with Chappell Cruises and Travel. IDENTIFICATION: Guests must make reservations in the full name that is listed on their passport that they will use for travel. If you need to make any changes to a name after travel documents have been issued, clients will be responsible for all name change fees, if applicable. PASSPORTS AND VISAS:  Passengers are responsible for ensuring that they have the proper travel documents and MUST CHECK with the respective consulate(s) or visa agency to determine whether any visas or passports are required. Passports are required to be valid for at least 6 months after the date of travel. Some countries require a full blank “VISA” page in the passport for stamping purposes. Any information provided on the travel description pertains to US citizens only. Non-US citizens should check with the respective consulate of the country(s) to be visited for current entry requirements. We strongly suggest all cruise passengers to have a valid passport in their possession while cruising. If you need to renew your passport, you may do so by visiting this website TRAVEL PROTECTION:   Missing a vacation is bad enough. Losing the money you paid for your vacation is even worse. Therefore, we highly recommend Travel Protection that helps provide coverage for Trip Cancellation, Interruption, Baggage Loss or Delay, Medical Expenses and more. You are required to select and purchase travel insurance yourself for domestic and international tours. For Caribbean, Mexico and Cruise Tours, we can add travel insurance to your package when making your reservations. TRAVEL DOCUMENTS: Provided full payment is received no later than your Final Payment Due date, travel documents and travel instructions will be sent via email and/or mail 30 days or earlier prior to travel. If paper documents are requested when e-documents are available, documents will be delivered via USPS approximately 14-21 days prior, and a fee of $30 will apply. A complete street address is required (no PO boxes). Children:  All children under 18 must be accompanied by an adult. The minimum age for children on most tours is 6 months. The minimum age for South Africa and Dubai Tours is 12. The minimum age for European Tour programs is 12. The minimum age for cruise tours is 6 months old and children must sail in a cabin with an adult over the age of 25 years of age. Discounts for children sharing a room as third-person may apply to children under 12 at some resorts on Caribbean and Mexico Tours. Accompanying adults are responsible for the safety of their children including providing any necessary safety equipment (such as infant/child seats) where appropriate. Please note that many countries have adopted practices to prevent international abductions of children. If a person under the age of 18 years will be traveling with an adult other than his/her parents, or with only one parent, a notarized letter written by the parents, or non-traveling parent, granting authorization to travel, including the dates of travel should be carried. PRICES: All prices listed are per person based upon shared twin room occupancy unless otherwise clearly specified. Prices do not include items of a personal nature such as laundry, wines, water, beverages, food (other than at all-inclusive resorts or where clearly specified), passport and visa fees, insurance, and foreign port taxes unless specifically indicated in the package inclusions. Prices are correct at the time of publication; however, as airfares continually fluctuate and classes of service may have limited capacity, tour package prices and availability will change accordingly. In case of human or computer error, Online Travel Boss reserves the right to re-invoice for the correct price or service. A full refund will be made to passengers who choose not to pay an increase, provided Chappell Cruises and Travel receives a written cancellation within five days of the price increase notification.

© All rights reserved

Made with ❤ by Kavia Chappell